ASUS ROG Maximus Z690 Hero - Unusual error that may cause a fire

Do you think that high-end gaming equipment is flawless and will never let you down? Then you might be surprised. One of the best ASUS ROG motherboards has issues that can damage hardware.

This is the ASUS ROG Maximus Z690 Hero, and therefore one of the best motherboards for the new 12th generation Intel Core processors (LGA 1700). It should be noted that the equipment is not cheap, because its prices in Polish stores hover around 3000. zlotys.

ASUS ROG Maximus Z690 Hero motherboard has a serious problem

what is he talking about? Some users began to complain about problems with the operation of the board – either the computer did not want to start, or code 53 (which means problems with RAM) was displayed on the POST screen.

The reason for all this confusion – an incorrectly installed capacitor

A YouTuber known as Buildzoid has discovered that the problem is caused by… an improperly installed capacitor near the RAM banks. In extreme cases, the error may lead to an overvoltage or ignition of the motherboard.

If you are interested in the details, please refer to the video on the Actually Hardcore Overclocking channel.

Play the video

ASUS will replace defective motherboards

The manufacturer confirmed the problem – the official statement reads:

ASUS is committed to producing the highest quality products and we take every issue our customers report very seriously. We recently received a report of problems with the ROG Maximus Z690 Hero motherboard, we initially identified a possible problem with reverse memory capacitors in the manufacturing process on an assembly line that could lead to error code 53, problems starting the computer, or damaged motherboard components . A possible problem is with boards manufactured in 2021 with product number 90MB18E0-MVAAY0 with serial numbers starting with MA, MB, and MC.

ASUS ROG Maximus Z690 Hero - Motherboard Label

How often does the error occur? ASUS has confirmed that there are several reports in North America as of December 28, 2021 (according to our information, the problem is most likely not related to motherboards sold in Europe). The manufacturer plans to conduct a more thorough examination of suppliers and customers to identify all defective panels and run a replacement program. on this page You can check the serial number if the disc is defective. People with a defective copy are required to contact the manufacturer’s technical support.

Źródło: YouTube @Actually Hardcore Overclocking, ASUS

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