The incident occurred on Tuesday (September 19) at Bordeaux-Mérignac Airport. It is one of the largest airports in southern France.
The low-cost airline Ryanair plane was scheduled to take off at 22:00 and then head to Edinburgh. However, this did not happen. The flight was delayed for more than two hours.
The cause of these disorders is surprising, to say the least. The machine was already moving in preparation for takeoff, but turned around on the runway a moment later.
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The pilot changed his plans after information that “personal items” had been left at the French airport. Soon after, it turned out that it was actually an elderly person in a wheelchair. The Sun newspaper reported these results.
The pilot apologized several times at the beginning and at the end of the flight. He also apologized to the wheelchair passenger. He explained that he was told that they were personal items. […] He also mentioned something about increasing airport staff, as described by one witness in an interview with The Scottish Sun.
Finally, the plane landed in Edinburgh. He arrived there more than two hours later than scheduled.
A Ryanair spokesperson spoke
A Ryanair spokesman spoke about this sudden incident. He said it was “unacceptable” for the airport to fail to provide passengers with the necessary assistance to board the plane. This is especially outrageous considering the fact that the carrier paid for this service.
Not only did they not help him board the plane, but they also misled the cabin crew by claiming that all passengers had taken their seats. In fact, this elderly traveler was still at the airport. It is terrible that Bordeaux Airport is letting down Ryanair customers who need special assistance. “We are working with them to ensure this does not happen again,” he added.
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