- 16 banks will be closely monitored by the Bureau of Competition and Consumer Protection from July 29, when the loan holidays come into effect.
- Special checks will be carried out to ensure that they do not hinder customers from placing orders
- “Banks are being asked to provide the ability to place applications also via e-banking – so we will be paying close attention to whether these systems will work over the weekend without ‘technical breaks’ – UOKiK informs
- More such information can be found on the home page of Onet.pl
On Friday, July 29, the regulations come into effect, thanks to which consumers will be able to suspend mortgage payments – up to 8 months. As part of the clarification measures, the head of UOKiK will continuously analyze how financial institutions implement credit holidays. 16 banks offering PLN mortgage loan services are under the microscope: Alior Bank, Bank Handlowy in Warsaw, Bank Millennium, Bank Ochrony Środowiska, Bank Pocztowy, Bank Polska Kasa Opieki, Bank Polskiej Spółdzielczości (BPS Group), BNP Paribas Bank Polska, Credit Agricole Bank Polska, ING Bank P mlankzpotec Bank Kasa Oszczędności Bank Polski, Santander Bank Polska, SG Bank.
– In the illustrative procedures, we will examine, among other things, whether and how banks inform consumers about credit holidays. We will also check whether they have activated the ability to submit applications on time, including electronically. We will also pay attention to whether banks do not make it difficult for consumers to take advantage of credit holidays or whether they are trying to dissuade them from doing so.For example, the unwarranted threat of loss or reduction in creditworthiness in the future – says Tomasz Crostiny, president of UOKiK.
– We do not accept the practice that already appears in some banks, concerns, for example, the requirement to submit a separate application to suspend the payment of installments in each quarter of the loan holidays, or even a separate application for the payment of a particular loan installment. It makes it difficult to take advantage of the credit holidays offered to facilitate consumers – he adds.
According to UOKiK, the early days of the new law process could be critical. It goes into effect on Friday, July 29. Meanwhile, many people pay the premium at the beginning of the month. this is the reason It is very important that banks are ready to accept applications on the day the law comes into force. In particular, that on July 29 it will be possible to submit applications. “Banks are committed to ensuring that applications can also be submitted via electronic banking – so we will be paying close attention to whether these systems will work over the weekend without ‘technical’ breaks. We confirm that, in accordance with the provisions of the law, the bank must suspend the payment of the loan installment on the date of delivery of the application ”- informs the office.
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