Alior Bank failed.  Problem with online and mobile banking

Monica Deckerwich2024-06-03 11:13, Oct. 2024-06-03 14:28Analyst

2024-06-03 11:13

to update
2024-06-03 14:28

June did not start well for Alior Bank customers. Due to the failure of online and mobile banking, accessing their bank accounts is difficult. The first signs of failure appeared around 11.00 on Monday 3 June.

Alior Bank failed.  Online and mobile banking not working
Alior Bank failed.  Online and mobile banking not working
Photo by Igor Smirnov / forum

We learned about problems with the bank’s transaction system thanks to an alert sent by a reader: “It seems that access to e-banking at Alior (via browser and app) has stopped working.”

Messages with similar content can also be found on the bank’s social media profile. The first comments about the failure began to appear on Facebook at 11.00 under the bank’s last post. In response to one of them, a representative of Alior Bank confirmed the difficulties and reported on the ongoing work to eliminate them.


Reports from Downdetector also seem to confirm the broader scope of the problem.

Shortly after 12 noon, the bank confirmed concerns from customers, reporting the failure in a Facebook post. The bank also confirmed reports of a communication failure with Work is ongoing to restore the full operation of online banking. At the same time, the bank confirmed that transactions can be made with the card without any problems.

Monica Deckerwich

Author of ratings, in particular regarding the market of deposits and savings accounts. It examines banking products, explains to readers their detailed terms and conditions, compares promotions, and always warns against falling foul of regulations. It prepares its own “banking schedule”, in which it announces the most important changes to sector clients every month. Graduate of the University of Economics in Wroclaw.

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